Privacy Policy

Strategic Navigation Lab ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. We collect only what we need to respond to your request, deliver our services, and improve them over time.

• Contact information you give us directly — such as your name, email, mobile phone number, business name, and website — when you request a review or work with us.
• Business information you share so we can design and configure AI systems for you (for example, the tasks and bottlenecks you describe).
• Communications between us, including emails and text messages, so we can follow up and provide support.
• Basic technical information such as how you found our site and general usage patterns, used to improve the site.

• To respond to your request for a free AI Workflow Review.
• To deliver, maintain, and improve the services we provide.
• To send conversational and appointment-related text messages where you have consented.
• To communicate with you about your account or our work.
• To comply with legal obligations.

By providing your mobile number and checking the consent box on our forms, you agree to receive conversational and appointment-related text messages from Strategic Navigation Lab. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. Consent is not a condition of purchase. We never sell your mobile information to third parties.

We do not sell your personal information. We may share it with trusted service providers who help us operate (such as tools that send email or SMS, or store form submissions) under contracts that require them to protect your information and use it only for our purposes. We may also disclose information when required by law.

When you engage our services, we may use AI tools to help design and run systems on your behalf. We apply a privacy-conscious approach: we avoid submitting sensitive personal data where it isn't needed, we prefer tools and configurations that limit unnecessary data exposure, and we keep human oversight in the loop. You remain responsible for the information you choose to share with us about your business.

We keep your information only as long as we need it to provide our services, respond to your requests, and meet legal obligations. When it is no longer needed, we delete it or de-identify it.

• Request access to, correction of, or deletion of your personal information.
• Opt out of marketing or SMS communications at any time.
• Withdraw SMS consent by replying STOP to any message from us.

We use reasonable technical and organizational measures to protect your information. No system is perfectly secure, but we take this responsibility seriously and respond promptly to any suspected breach.

Our services are intended for businesses and adults. We do not knowingly collect information from children under 16.

We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Material changes will be posted on this page.

Questions about this policy or your information? Email us at hello@strategicnavigationlab.com.